Billing & payments

What payment methods do you accept?

We use Stripe’s localized payment methods to support the most common payment methods for our users globally. You will be able to view the options supported in your geography in the checkout flow when you upgrade your account. Credit cards (Visa, Amex, Mastercard) are supported across all geographies.

Can I change my billing method to invoicing?

Payment by invoice is currently only available on our Enterprise plan. All other plans must be paid by credit card or other localized payment methods offered by Stripe.

When I invite a new member to my GitBook organization, when will I be charged?

GitBook’s pricing is based on the number of members in an organization, and our pro rata billing policy helps to ensure that you pay for the correct usage. For monthly plans, you can add or remove members at any time and the change to your bill will be included on your next monthly invoice. For yearly plans, the same applies — however, if your pending charges exceed a certain amount, we’ll invoice straight away.

It is important to note that you won’t go through another checkout process when adding a new member to your organization.

Do you provide annual pricing?

GitBook offers monthly and yearly plans. You can find out more on our pricing page.

I have paid for the yearly plan. Why did I receive another invoice?

This happens when you have added extra users since subscribing to an annual plan. Each user (regardless of their permission level) is considered a paid seat. Read more about how we work out the outstanding fees in our billing policy.

Do you offer any discounts?

You can get 2 months free by subscribing to our annual plan! We do not offer any other discounts at this time.

Can I receive my receipts via email?

GitBook’s billing is powered by Stripe, and you can access and download invoices directly from the billing tab in your organization’s settings. You can update your details any time there as well.

If I subscribe to a paid plan, can I remove the "Powered by GitBook" link from my published documentation?

No, removing the "Powered by GitBook" link is not an option that we provide.

Does GitBook offer a free plan for non-profit/open-source organizations?

We are happy to support non-profits and open-source organizations with free plans. Depending on how many users will need access user access to documentation we recommend:

1. Free Personal plan if only one person will be writing and editing the docs

2. Community plan for any larger organizations that need multiple users to access and who meet our criteria.

Do I have to pay for the site?

We offer unlimited basic sites for free, however, if you are planning to use custom domains, advanced customizations or any other premium features you will have to upgrade your site to a paid plan.